Privacy At Aviso

We are committed to protecting the privacy of all personal information and data entrusted to us.
Personal information or data means information about an identifiable individual. This includes any factual or subjective information, recorded or not, about an identifiable individual, including information such as your age, name, account number, health or financial information.

We’ve updated our Privacy Policy!

As part of our ongoing commitment to transparency in the handling of Personal Information, we’ve updated our Privacy Policy, effective October 8, 2025.  

Changes to the policy were made to ensure clarity and enhance details regarding:

  • collection and use of employment information;
  • guidance on how individuals can withdraw their consent;
  • accessing personal data;
  • Aviso’s use of AI and automated decision-making;
  • data sharing with service providers;
  • sharing of aggregated insights, trends or analytics with service providers; and
  • fraud prevention and management

We encourage you to read the updated Privacy Policy here: Privacy

If you have any questions, please contact the Privacy Office at privacyofficer@aviso.ca

Privacy Policy information

Privacy Policy

Last Updated: October 2025

The Privacy Policy describes how we collect, use, and disclose your personal information and under which circumstances data will be shared with other organizations.

The Online Digital & Cookie Notice

Last Updated: April 2025
The Online Digital & Cookie Notice describes how we use cookies and other technology to provide you with personalized products and services when visiting our websites.

Addressing questions and concerns

If you have comments, questions, or concerns, you can contact our Chief Privacy Officer. Our Chief Privacy Officer will investigate your question or concern and endeavour to provide a response within thirty (30) days.

700 – 1111 West Georgia Street
Vancouver, BC V6E 4T6
Telephone: 1.855.714.3800
Email: privacyofficer@aviso.ca

If after contacting our Chief Privacy Officer your concern remains unresolved, you may contact the federal Privacy Commissioner at www.priv.gc.ca, or the applicable provincial Privacy Commissioner in your province of residence.

Report a privacy breach

A privacy breach is an incident where there has been a loss of, unauthorized access to, or unauthorized disclosure of your personal information. If you have experienced a privacy breach, or suspect your personal information has been compromised, please contact us immediately.

Email: privacyofficer@aviso.ca

Contact us

If you are unable to find the appropriate contact to address your concern, call our Service Centre at 1-855-714-3800.

We may change this Privacy Policy and Online Digital & Interest-Based Advertising Notice from time to time. Any changes will be posted on our website.